What Our Customers Say
Real feedback from real CallGas customers, gathered from Google, Facebook and direct messages.
Reviews are grouped by the type of job. Jump to the one that matters to you, or scroll through them all below.
Boiler Reviews
"We were very impressed indeed with the service provided by Simon and his team when they replaced our gas central heating boiler. They were knowledgeable, friendly and polite, and carried out the work in a calm and unobtrusive manner. We would have absolutely no hesitation in recommending them."
"As always, Simon arrived promptly on time, and was most efficient with his usual care which keeps our boiler going safely and consistently. Pleasant and helpful as ever, and we could not recommend his work more highly. And his Office Administrator, Jess, was most efficient and speedy with a needed response."
"Simon was fantastic. Accessible, knowledgeable and helpful. He did his best to avoid me spending money! Obviously he then did a great job with the boiler repair too. Thanks."
"We had insufficient pressure problems with our Vaillant boiler. I rang Callgas and Simon came the same morning. He checked our boiler along with our water softener system and diagnosed the problem. Advised getting a complete service directly from Vaillant. Great service!"
"Outstanding boiler service. Simon was incredibly responsive and managed to see me right away, despite being fully booked, after my carbon monoxide detector went off. He was efficient, friendly, tidy, and highly professional and explained everything clearly, which gave me real peace of mind. He fully serviced the boiler on the spot and gave excellent advice on how to maintain it going forward."
"Simon and his colleagues came to replace my boiler and flue. They put dust sheets down and worked all day, finishing what I thought was going to be a two day job all in one. The new boiler was explained to me and I was very impressed with the new pipework. Everywhere was left clean and tidy. Very impressed and would recommend."
Heating Reviews
"Simon was recommended to us by another central heating engineer who couldn't fix our issue. He came out quickly and did great work, including driving off to get a part so the system was fixed the same day. First time we've used them and were so impressed we've booked them in to service the wider heating system."
"Thank you SO much Simon, coming to our rescue when we had no hot water or heating!"
"Simon's quick response and professional skills, not to mention his pleasant and reassuring manner, quickly resolved my heating crisis. I would not go elsewhere for help and recommend him without reservation."
"Simon came out to fix a hot water issue for us. He was extremely friendly and professional. Sorted the problem in no time. Would highly recommend him to anyone."
Plumbing Reviews
"Excellent service! We had an emergency with a leak and they came out straight away and fixed the issue. Super efficient fast service. I would recommend to all my friends and family!"
"Excellent service. Did the job as soon as I made the enquiry. Very pleased with the fitting of new shower pump."
"Prompt response and professional replacement of faulty toilet filler, polite and friendly service. Thank you."
"Simon and his team fitted a new toilet in our house and a couple of other bits. We are so pleased with the job he did, he left our house so clean and tidy and they were very professional. Thank you!"
"Simon from Callgas installed a brand new plumbing system to my new house, removing every last piece of old pipe and replacing it, including sinking pipework into the walls for the radiators, plus a new boiler system and bathroom. He was more than willing to work around my own renovation timeline and never let me down. Highly recommend Simon for any plumbing needs."
"Brilliant plumbing and organisation of whole team for our bathroom, ditching the bath for a walk-in shower."
Gas Safety & General Reviews
"We have just had our bathroom completed by Simon and his team and they were brilliant, we love the finish and couldn't be happier with how it all turned out. Everything was spot on from initial meeting, to the speed of the quote, to the communication throughout, and the reliability. Highly recommended!"
"Brilliant service, fantastic team, very clean workers. I would not hesitate to have work done by them in the future. Highly recommend Simon and his team."
"I have always had very good work done by Simon and Charlie at Callgas Ltd."
"V good communications. I knew exactly when to expect him, job done efficiently and everything left very clean and tidy. Under budget too!"
"I contacted CallGas after reading some positive Facebook reviews. Easy initial contact via WhatsApp, and Simon turned up the following day. Fantastic service, very friendly, helpful, clean and tidy. He was very knowledgeable and even sorted another problem with my boiler while he was here."
"Prompt, friendly and efficient service and will be using them in the future."
"Simon performed our annual boiler and heating system check. As ever, he was very professional and respected our property. Highly recommended."
"Booked a boiler service, they were here first thing the next morning. As always, polite and tidy."
"Very friendly and professional service. Work done efficiently! Would highly recommend."